Mandarin Oriental Hyde Park, London
In the heart of Knightsbridge, Mandarin Oriental Hyde Park, London, stands as an icon of luxury hospitality, renowned for its impeccable service and timeless elegance.
Driven by a commitment to sustainability and with ambitious 2030 goals set to reduce energy intensity by 30% and carbon intensity by 50%, the hotel sought an efficient solution to decarbonise a fundamental aspect of guest comfort: hot water for showers and the spa.
Breakdown of project
Client
Mandarin Oriental Hyde Park, London
Sector
Hospitality
Location
London, UK
Technology
VirtuHOT
Brief
Ensuring a reliable, instant supply of domestic hot water (DHW) for discerning guests—across its luxurious rooms, suites, and world-class culinary facilities—demands a significant amount of energy, historically met through the burning of natural gas.
Mandarin Oriental's ambition was to transition this critical service to a cleaner, more efficient energy source, upholding its environmental commitments without compromising day-to-day operations or the aesthetic integrity of its landmark property.
Virtu Solution
Naked Energy and its delivery partner SHEco designed a highly bespoke VirtuHOT installation, which delivers pre-heated water to the hotel’s domestic hot water system, effectively reducing reliance on natural gas and ensuring that guest comfort is delivered with a reduced environmental footprint.
A total of 120 VirtuHOT collectors generate 39 MWh of heat annually, with a peak capacity of 48 kWₚₜₕ. The system includes a 1,000-litre storage tank and saves 7.3 tonnes of carbon each year—equating to 182 tonnes over its 25-year lifetime.
The installation covers 90 m² of gross roof area. Connecting it with the plant required bespoke pipework for both the hot and return flow, including flexible and rigid copper pipes, which were custom-built and manifolded at both the head and bottom ends of the system.
VirtuHOT’s flat design allows it to sit flush with the roof, well-suited to the constraints of this prestigious urban location.
The entire installation process was managed by SHEco.
Benefits
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48 MWh of gas savings/year
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Annual carbon savings: 7.3 tonnes CO2eq
Lifetime carbon savings: 182 tonnes CO2eq
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39 MWh of heat annually
48 kW of peak thermal generation
